Frequently Asked Questions

We have distribution warehouses located around the United States which have dedicated delivery trucks that serve their local region.

Yes, we offer customization options for many of our garage doors. You can choose from various panel designs, colors, window styles, and hardware options to create a door that matches your preferences and complements your home's aesthetics.

Windows can be placed in any section of the door layout. For residential garage doors, we recommend window placement in the top or second to the top door section for the most natural lighting and security.

Amarr has a great webpage where you can upload a picture of your home and then paste in an image of a new door to see how it would look on your house: https://www.amarr.com/us/en/design-your-garage-door.

Doors can also be painted after installation. All Amarr steel doors are pre-painted with a factory-applied baked-on coating that is suitable for repainting. Amarr doors will accept a wide variety of commercially available latex exterior paints, when applied in accordance with the paint manufacturer's recommendations. Do not use oil-based paints. Painting of an Amarr steel door voids the Paint Finish Warranty.

The interior of all single-, double- and triple-layer doors is white, regardless of the exterior color.

A garage door typically covers the largest opening on a home or commercial building. Insulated doors will help to reduce the transfer of heat or cold air into your garage. Here are some situations where an insulated door is especially important:

If your garage is attached to your home or business, hot or cold air in the garage can travel through the door to the heated or cooled areas in your home or business. An insulated garage door will reduce the transfer of air from the outside to the inside.

If you use your garage as a work space, comfort will be a top priority. An insulated garage door will help keep the temperature in the garage area within a narrower range as compared to the extreme range of outside temperatures.

If your garage is below another room in your building or home, air can travel through the ceiling of the garage area into the floor of the rooms above. An insulated door will keep temperatures in the garage area stable to reduce the temperature fluctuation in upper rooms.

An insulated garage door is generally quieter and has a more attractive interior than a non-insulated door.

Odd width steel doors can be produced to the next even inch.

Most odd heights for steel doors are available in 3" increments from the even foot. For example: 6’0”, 6’3”, 6’6”, 6,9”, 7’0”……

Low Headroom Tracks require 9-1/2” of headroom for the door (+3” additional for opener rail)

12”R Tracks require 13” of headroom for the door (+3” additional for opener rail)

15”R Tracks require 16” of headroom for the door (+3” additional for opener rail)

If you have any additional questions about headroom requirements, please give us a call.

Please contact us with any special track requirements, such as full vertical-lift, high-lift or follow-the-roof-pitch track options.

While some people with DIY experience may choose to install their garage doors, we highly recommend professional installation for optimal performance and safety. Improper installation can lead to issues with functionality and potential hazards.

Downloadable instructions can be accessed via the QR code on the label of the hardware box that came with your door, or by going here.

When installing a drawbar type electric garage door opener, the top section of the garage door must be reinforced with a strut and/or angle iron spanning the length of the top section.

We recommend replacing your tracks when you replace your garage door because each brand of garage door has been specifically designed to work with a specific type of track. In addition, replacing your tracks is an inexpensive way to ensure that your entire garage door system is as safe as possible. By replacing your tracks, you also ensure that your garage door warranty will apply if you have a problem.

We offer warranties on our products which vary depending on the specific model. The warranty details are provided on the product pages of our website. Generally, warranties cover manufacturing defects and faulty components within a specified time frame.

Yes, we sell replacement sections for Amarr doors, please call us for additional information at (585)-603-0005.

Yes, we offer a selection of garage door openers from Liftmaster. Our openers come with different features such as belt drive, chain drive, as well as various options for remote controls, Wi-Fi connectivity, and battery backup.

Yes, please call us for additional information at (585)-603-0005.

Yes, please contact us for details at (585)-603-0005.

To place an order, simply add the desired garage door or opener to your cart on our website and proceed to checkout. You will need to provide your shipping information and choose a payment method. If you encounter any issues, our customer support team is available to assist you at (585)-603-0005.